Mortgage Client Testimonials and Feedback

Dear CanEquity,

I would like to thank Mike Huys in CanEquity Calgary for all the work he did on obtaining our mortgage. It was a very good experience for us despite the problems we had in our bank statement with the lender which he resolved professionally.

I am personally grateful for the prompt and clear communication he had with us. Almost 24 emails had been passed during the entire process which all was promptly and accurately responded which was a surprise to me specially that some where in vacation time!

Keep up the good work and have a great time. Thanks again for all the hard work Mike and CanEquity. Thanks for giving us peace of mind in the stressful times of buying a house,

"Over the past two months Dale Folk has worked with me regarding my efforts to purchase an acreage property. Through changing circumstances (different properties, unique parameters), he has consistently been extremely informative and helpful. He provided me with multiple options, and explained related processes and potential results in each case. He consulted with other professionals in order to provide additional info and options. Throughout, he has been very courteous, friendly, and accommodating, and even though I was frustrated at times with situations, he never mirrored those feelings."

"I will recommend him and your company to others as a result of my work with Dale."

"You are impressive! On behalf of Sue and myself, we are very appreciative for you taking the time to remember each of our birthdays as well as send us a Christmas card."

"Likewise, Merry Christmas to you and your family. All the best in 2007."

"People like you are rare and doing business with you continues to be a pleasure."

"I really appreciated your professionalism, you have really made this a much easier experience then it would have been had we gone to a bank!"

"Thanks very much for the gift. Your work, and patience, on this was much appreciated."

"On behalf of Jason and myself, I would like to thank you for the Starbucks voucher."

"It was a pleasant experience dealing with you, and we would definitely recommend you to others."

"Once again thank you for all your efforts, we appreciate it!"

"Thank you so much for the Starbucks gift card, that was a very nice gesture. Thank you for getting me the best deal you could on the mortgage. You were awesome to deal with and I have been recommending you when I can."

"We'd like to thank you for the pleasant surprise we received in the mail the other day. Not only were we surprised to get a thank you card from you, but we were even happier to get the Starbucks gift card.

Actually, we feel we should be thanking your for all your help and professionalism. After purchasing our first home, and unfortunately poorly handling our expenses over the last few years, we found ourselves in a financial situation we'd never been in before. It soon became too large of a financial burden and stress to bare. We realized after doing some research, that early renegotiation of our mortgage and consolidation of our high-interest credit card debts was the best financial solution. Although, this solution/decision did no come easy to us, as part of us felt like 'failures' with our money.

Initially, we were hesitant about approaching your company and applying for the mortgage refinancing because our own banks (with whom we banked for years), said we could never be approved for any type of debt consolidation because our debt to income ratio was too big. However, finding your website made us think that there could be a way to once again get a handle on our money and debt. Your on-line application was easy and straightforward, and dealing with you from day one was truly an exceptional experience in customer service. The efficient, helpful, non-judgmental and professional manner in which you dealt with us has been truly appreciated. You made what we thought would be an impossible and difficult process, possible and straightforward. For this, we will recommend you to all of our friends and family, and for this we would be happy to act as a reference for any future/potential CanEquity clients.

Once again, thank you for everything. We wish you much success in all future endeavours. We look forward to working with you again in the future."

"I just wanted to thank you for setting up the inspection for my home and all the other things you have taken care of over this time. I will ensure to continue to recommend you as you were fabulous! all the best in 2006."

"You are so helpful!!! I really appreciate it. Hope you have a great day."

"Thanks so much for all of your help.....you did an awesome job....I appreciate it alot. Thanks again and you also have a great weekend."

"Just wanted to let you know that everything went off without a hitch on Thursday for my re-financing. I couldn't have done this without your help and I truly appreciate all you did, including the time you took to explain the process to me and answer all my questions."

"Your company is lucky to have you and it's apparent you care about your clients which will mean referrals and repeat customers. I hope your excellent customer service skills are recognized."

"Thanks again for all your assistance!"

"Thanks for all your help and promptly replies!"

"We are writing you to thank for all the help and great attention you gave to my brother and my sister-in-law, they are really happy we introduced you to them."

"Also we want to thank you for the birthday and thankyou card with the gift certificates you sent... you are too good and you don't have to do it. We refer people to you because we know how good and ethical you are, always trying to help your clients and treating them as persons. We are so happy to have you."

"Anyways, enjoy the good weather (please leave the office once in a while!!! haha) and keep in touch."

"Just a line to express my appreciation and thanks for being such a clever and able agent to find me an ideal Mortgage lender. You have done an excellent job in working through the maze of things to make it simple and stress free to find a new lender. I will not hesitate to recommend your name to anyone who may be looking for a mortgage."

"Thank-you very much for the birthday and Starbucks card....very nice of you! You really do provide good customer service and work hard for me."

"Hi Tracey, we received on the last weekend your card and the Starbucks gift card, thank you very much. We really appreciate what you did for us. We will always recommend your services to anyone we know will need them."

"Mandy and I are so thankful for all you do for us by far the best customer service we could have imagined. Thanks again for all your help we so appreciate it, if you have a manager or someone you report to I would love to let them know how much we appreciate all you do for us."

"If and only if driving out to Airdrie works for you then we would love to have you over, and yet just once again appreciate it so much. Tracey please do not feel obligated to come over we can meet you in Calgary if it works best for you."

"Good morning Daryl,"

"I just wanted to bring to your attention the excellent service I received form Tracey De Almeida recently. I have been an Executive Consultant and Director of Management Services and know how important good staff is. Tracey is incredibly efficient, helpful and pleasant and a great representative of your organization, which I will recommend to friends and family due to her."

"Thanks CanEquity...you rock!"

"Clark and I received your package in the mail on Friday. We both want to thank you very much for your very generous gift of the Home Depot gift certificate!! We are really looking forward to using it - we already have it designated to purchase new lighting for the interior of the house :-). We've been continuing to do lots of work on the place, and we're really happy with our new home."

"We also want to thank you for all of your hard work on the 2 mortgages, and appreciate the extra efforts you put in to help us out over the past few months."

"Keep in touch, and if you are ever up north... give us a call! "

"I owe you big time....thank you from mike and I, have a wonderful vacation!"

"Just wanted to contact you and thank you for all your help in getting us our mortgage."

"Thanks Very Much for your help with all of this....if you are ever in this neck of the woods...call...I owe you atleast a glass of wine....a bottle maybe."

"Thanks for all your work on refinancing our mortgage! Everything worked out great!"

"Thank you so much for all of your help through out this process."

"You have been very patient in explaining what was needed and when and I am very grateful to you, I feel you have gone well beyond any normal customer service."

"I haven't met you but I've seen your picture many times!! thank you so much for the birthday greetings and starbucks card. That was very thoughtful and generous and I appreciate it."

"We will keep your business card and contact you if we make any new real estate purchases."

"Thanks again Tracey for all your help. I really appreciate it and will certainly recommend your services to anyone I know who might be looking for them."

"Yes we got the house!!! ... Thank you for everything. Making dreams come true. Come and visit anytime."

"Please inform your superiors what a pleasure I found dealing with you personally and how I appreciate your efforts and informative assistance in making a highly stressful process quite painless. I intend to avail myself of your services again once the next term expires."

"Thanks again for all your help. You've taken all the work out of obtaining the best solution for us and it is very much appreciated."

"I want to thank you for your help in this matter. I greatly appreciate your and would definitely recommend your services."

"We want you to know how pleased we have been dealing with you. You are a credit to your office."

"I just wanted to say thanks for all the help you provided the past month. The move went well on the weekend. We're still unpacking and settling in, but the big part is over with. Now we can focus on finalizing the wedding for the 21st!"

"Really? Wow...that is really awesome news! I'm so happy that somebody else gets to collect thousands of dollars of interest!!! (haha). Seriously though, I want to reiterate that you have been really awesome yourself throughout this whole process. Your patience and professionalism have been outstanding and I, once again, must extend my sincerest gratitude and appreciation for all your efforts. Thank you!!!"

"I know, I know, I keep blathering on about how great an experience this was...and you didn't even get a dinner out of it!!! Well, 5 years is a long time, so who knows where we'll be; I can only hope that when the next (and hopefully, final!) occasion to renew comes around, I get the opportunity to have you hand-hold me through the process again."

"Thanks and have fun hand-holding the countless others that will have the good fortune of dealing with you!!"

"No doubt, it is one of the best mortgage calculators available on the web, and thanks for making it available for the public."

"Your calculator is very useful and easy to use."

"You are wonderful."

"Just a quick note to thanks so much for the Starbucks gift card and the new home card. It was very much appreciated, especially by Richard who is a coffee freak! We are loving our new home and thanks for everything you did to help us. I'll certainly pass your name on to anyone who's thinking of moving or changing mortgage company."

"You definitely have the best mortgage website out there. I check your little mortgage news flash every day. Where do I get one for my site?"

"CanEquity sure does have the lowest mortgage rates [in Canada]. Our bank would not beat it. Unfortunately my husband is stuck on using our bank. I guess he's old-fashioned that way. Just thought you would like to know."

"CanEquity refinanced our nursing home when no one else would, plus lowered our interest rates from 12% to 5.65%. I would highly recommend CanEquity Mortgage to anyone seeking to refinance. We have calculated that CanEquity has just saved us over $233,000 in interest over the next 15 years!

"In recent weeks of working with Tracey [De Almeida], I have received exceptional service from her. She has always responded to my email requests promptly and also has responded timely to my telephone calls. It has been great to work with her and you should realize that her services kept me working with Can Equity from day one.

Again thank you for the fantastic service and I hope that she is rewarded in one way or another for her hard work and great service."

"Your on-line application was easy and straightforward, and dealing with you from day one was truly an exceptional experience in customer service. The efficient, helpful, non-judgmental and professional manner in which you dealt with us has been truly appreciated. You made what we thought would be an impossible and difficult process, possible and straightforward. For this, we will recommend you to all of our friends and family, and for this we would be happy to act as a reference for any future/potential CanEquity clients."

"The team at CanEquity was very helpful and knowledgable in finding me the right lender to fit my needs. They took the extra time to walk me through the process and have even kept in contact with me after the transaction to ensure my satisfaction. I have no problems recommending their services to all my friends, family and co-workers."

"I wanted to commend you on the web service you have set up. My query was promptly responded to by Peter House at the office in Ontario. Mr. House was polite, professional and knowledgeable. He listened well and carefully weighed the various factors I presented as important to me. He wasn't just out to make a sale, and he even advised me that a product I was already considering at my current bank was the best for me. That meant no commission for him."

"Considering how difficult it is to get the big banks to pay attention to you I was impressed with his approach. It's also refreshing to know that when there's such mistrust of the internet and ethics in business (Enron, Martha Stewart etc.) that people like Mr. House are out there."

"I will be happy to recommend your service in the future. Keep up the good work."

"Your web page is incredible...your application was quite easy to use, and the web page was easy to navigate, cleanly layed-out, professional, inviting, and complete. Well done..."

"Thank you for helping us to get this mortgage. You've guys have been top notch! I will recommend your site and services to my friends."

"I been surfing for some time and really doing my homework. You guys have the lowest mortgage rates around."

The web site looks great. The best mortgage service site.

"Your company has very competitive mortgage rates. Do you lend to people in the US?"

"We were faced with many questions about renewing our mortgage. Canequity assisted us by assessing our situation, showing us the options available, providing recommendations, and finding us the best lenders and rates possible. This saved us valuable time and money. We would highly recommend their service."

"My mortgage broker was very helpful in arranging my refinance for me. Since I had debt that I wanted to pay off, I was considering a loan through a finance company at 21% interest. My broker show me how I could save thousands of dollars in interest and still have only one payment. Now, I have one payment and no debt worries. Canequity was fast, efficient and very easy to work with. When my mortgage comes up for renewal I will be seeking their services again."

"Best [mortgage rates] calculator - wouldn't change a thing! It's Great!!!"

"Thank you. Your service has been very fast and professional. I am really excited about moving. I've also told all my friends about your company. Thanks again CanEquity!"

"Best mortgage site in Canada!"

"I'd like to acknowledge the excellent job that you had done to get the mortgage approved for my home as a first time home buyer, I absolutely faced no problems apart from getting the best rates available in market."

"Given the fact that I wanted an early closing, you were always prompt in calling me back and pursued my case diligently. What surprised me is the fact that I have never ever met you guys in person. I wish someday, we meet and that I am able to thank you in person for your good work."

"Thank you for a job well done. With deep appreciation for the time you have given and for the excellent work that you have done. Thank you so much for efficiently arranging my mortgage. We have been in the home 6 weeks now and settling. God Bless you."

"Thankyou very much. Thank you for enabling us to provide a whole new life for the kids. It's hard to put into words how grateful we are or to express what a positive change you have created for us."

"Dear Peter & Debra. We wanted to tell you how much Murray and I are enjoying our house and home. Thank you so very much."

"Yesterday we could deposit a great cheque in our bank account as a result of your incredible fast work in refinancing our mortgage. We want to express our sincere thanks to you for the timely manner in which you did manifest all this for the pleasant way of working with you."

"It took less than 14 days, including a complete house appraisal, a complete check of our financial situation and also the use of lawyers to refinance our mortgage.

"You hereby did create the opportunity for my spouse to finish her nurse studies and for me to go abroad to finish my Postgraduate studies and also for my oldest daughter to start her medical university studies. Many sincere thanks and kind regards."

"Thankyou ever so much for everything you did for Kelly and I. We are grateful."

"With Our thanks for everything you have done. Thank you from my heart and family for all your patience and not giving up on this mortgage deal. God is good."

"Thanks for all your help - I've only ever dealt with canequity for mortgages, but I really can't imagine doing it any other way. Going in and sitting in some banker's office (probably more than once) and getting attitude AND a crappy rate just can't compete."